Kepwell Kepwell Family ArchiveBack to kepwell.app

Terms of Service

The terms governing your use of Kepwell Family Archive.

1. Who this agreement is with

Kepwell Family Archive ("the App") is made available by Kepwell LLC, a limited liability company registered in Texas ("Kepwell," "we," "us"). By purchasing or using the App, you ("you," "the user") agree to these terms.

Purchases are processed by Paddle.com Market Ltd ("Paddle"), who acts as the Merchant of Record and authorized reseller for this product. Your purchase transaction — payment, receipt, applicable tax — is between you and Paddle. These Terms govern your use of the software itself.

2. What you're buying

The App is a single-file, offline software application for organizing personal and family financial records, documents, and account information. It runs entirely on your own device and does not require an internet connection to use, aside from an optional, anonymous currency exchange-rate lookup (see the Privacy Policy for details).

Free version: usable indefinitely at no cost, limited to 5 accounts and 2 of the built-in reports.

Licensed version: a one-time purchase that unlocks unlimited accounts, every report, multi-currency support, linked document folder storage, and related features, for as long as you use the App. There is no subscription and no recurring charge.

3. License grant

Upon purchase, Kepwell grants you a non-exclusive, non-transferable license to use the App for your own personal and household record-keeping. Specifically, you may:

  • Install and use the App on any devices you personally own or control
  • Make backup copies for your own use

You may not:

  • Share, resell, sublicense, or redistribute your license key to any other person or household
  • Use the App to provide record-keeping services to third parties for commercial gain
  • Reverse-engineer, decompile, or modify the App's license-verification mechanism
  • Remove or alter the attribution shown in the App or in printed reports

Kepwell retains all ownership and intellectual property rights in the App. You are licensed to use it; you do not own the underlying software.

4. Refunds

We offer a 14-day, no-questions-asked money-back guarantee from the date of purchase. To request a refund, contact support@kepwell.app with your order details, or use Paddle's own refund process from your purchase receipt. Refunds are processed by Paddle in accordance with their standard refund handling.

5. Your data — please read this carefully

The App encrypts your data using a master password that only you know and that we never receive, store, or have any way to see. This means:

  • We cannot recover your data if you lose your master password. There is no "forgot password" option, by design — it's what makes the encryption meaningful.
  • All your account information, documents, and login credentials live only on your own device (and anywhere you've chosen to link or back it up), never on our servers, because we don't operate any servers that touch your data at all.
  • You are responsible for backing up your own data using the tools built into the App (linked file location, automatic backups, manual export).

Kepwell is not liable for any loss of data resulting from a lost master password, device failure, accidental deletion, or any other cause. The App includes automatic backup and recovery features specifically to help you avoid this, and we strongly encourage you to use them.

6. Attached documents are not a substitute for originals

The App lets you attach scanned copies of documents for your own convenience and record-keeping. A scan or photograph stored in the App is not a legal substitute for the original paper document. Wills, property deeds, titles, government-issued IDs, and similar documents are frequently required in their original physical form for legal, governmental, or financial purposes. You are responsible for retaining your own original documents; Kepwell is not liable for any consequence of relying on a copy stored in the App in place of an original.

7. No warranty

The App is provided "as is," without warranty of any kind, express or implied, including but not limited to fitness for a particular purpose. While the App uses industry-standard AES-256 encryption, we do not claim or warrant that it is immune to all possible security threats, and you use it at your own risk.

8. Limitation of liability

To the maximum extent permitted by law, Kepwell's total liability to you for any claim arising from your use of the App is limited to the amount you paid for your license. We are not liable for indirect, incidental, or consequential damages, including loss of data or loss of access to accounts referenced within the App.

9. Mission-linked pricing

A portion of proceeds from licensed purchases supports school renovation projects in low-income communities, as described on our product page. This is a voluntary charitable use of a portion of business proceeds by Kepwell — it does not make Kepwell a charity, and purchases are not tax-deductible donations.

10. Termination

We may revoke a license found to be in violation of Section 3 (for example, redistributed or shared license keys). Termination does not affect data already stored locally on your own device, which remains yours and accessible via your master password regardless of license status.

11. Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, consistent with Kepwell LLC's registration in Texas.

12. Changes to these terms

We may update these terms from time to time. Material changes will be reflected by an updated "Last updated" date above. Continued use of the App after changes constitutes acceptance.

13. Contact

Questions about these terms: support@kepwell.app